Privacy Policy
Learn how ReemPress collects, uses, protects, and manages your personal information when you visit our website or use our services.
Last Updated: June 2026
1. Introduction
ReemPress ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains what information we collect, how we use it, how it is protected, and what rights you may have regarding your personal information.
This policy is designed to comply with applicable privacy laws in Canada, including PIPEDA and Quebec Law 25, as well as applicable privacy requirements in the United States.
2. Information We Collect
Information You Provide
- Name
- Email address
- Company name
- Account information
- Communications submitted through forms or email
Technical Information
- IP address
- Device type
- Browser type
- Operating system
- Pages visited
- Session duration
- Usage and navigation data
- Performance-related information
Service Information
- Connected domains
- License information
- Authentication and security logs
- Technical diagnostic information
- Service usage data required to operate ReemPress
3. How We Use Information
- Provide and operate our services
- Manage user accounts
- Respond to support requests
- Protect our systems and infrastructure
- Prevent fraud and unauthorized access
- Improve our products and services
- Communicate with users
- Comply with legal obligations
4. Consent
Where required by law, we collect, use, and disclose personal information with your consent.
You may withdraw your consent at any time, subject to legal or contractual restrictions.
5. Cookies
Our website may use cookies and similar technologies to:
- Operate the website
- Remember preferences
- Measure website usage
- Improve user experience
You may accept or reject non-essential cookies using our cookie banner or your browser settings.
6. Google Tag Manager and Analytics
We use Google Tag Manager to manage analytics and measurement tools.
When you consent to analytics cookies, certain browsing information may be transmitted to third-party providers such as Google.
This information may include:
- IP address where permitted
- Pages visited
- Navigation data
- User interactions
7. Sharing of Information
We do not sell personal information.
We may share information with:
- Hosting providers
- Cloud service providers
- Security providers
- Analytics providers
- Payment processors
- Professional advisors where required
8. Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Meet legal obligations
- Resolve disputes
- Enforce agreements
9. Security
We implement reasonable administrative, physical, and technical safeguards to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. International Transfers
Personal information may be processed or stored in Canada, the United States, or other jurisdictions where our service providers operate.
11. Your Rights
Depending on your location and applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of information
- Withdraw consent
- Receive information about data processing
- File a complaint with a competent authority
12. Children's Privacy
Our services are not directed to children under the age of 13.
We do not knowingly collect personal information from children under 13.
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
14. Account Security
Users are responsible for maintaining the confidentiality of their account credentials and for all activities occurring under their account.
If you believe your account has been compromised, you must contact us immediately.
15. Connected Website Information
When a website is connected to ReemPress, technical information may be collected to provide services, maintain security, validate licenses, and support platform functionality.
- Connected website URL
- License status and activation information
- Connection status
- Update availability data
- Diagnostic and troubleshooting information
- Authentication and pairing events
16. Security Monitoring
To protect our services and users, ReemPress may collect security-related information including authentication events, failed login attempts, connection diagnostics, and technical logs.
This information is used solely for security, troubleshooting, fraud prevention, and service reliability purposes.
17. Data Minimization
ReemPress is designed to collect only the information reasonably necessary to provide its services, maintain security, comply with legal obligations, and improve platform performance.
18. Access, Correction, and Deletion Requests
You may request access to, correction of, or deletion of personal information that we hold about you, subject to applicable legal requirements.
Requests may be submitted using the contact information provided below.
19. Automated Processing
ReemPress may use automated systems to monitor service health, license validation, security events, and platform functionality.
These automated processes are intended to maintain platform operation and security and are not used to make legal or similarly significant decisions about individuals.
20. Business Transfers
If ReemPress is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable legal requirements.
21. Telemetry and Diagnostic Data
To maintain the security, stability, and performance of the ReemPress platform, we may collect technical telemetry and diagnostic information from connected websites and services.
- Connection status information
- License validation events
- Service health information
- Update availability information
- Error and diagnostic logs
- Security-related events
- Performance and reliability metrics
This information is used exclusively to operate, secure, maintain, troubleshoot, and improve the ReemPress platform.
Telemetry data is not used to monitor the content of websites beyond what is necessary to provide platform functionality, security, and support services.
22. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
23. Contact Information
For questions regarding this Privacy Policy or personal information practices, contact:
ReemPress
Email: [email protected]
Website: https://reempress.com
Individuals located in Quebec may exercise their privacy rights, including requests for access, correction, withdrawal of consent, or deletion of personal information, by contacting us using the information below.